Regulations of the Park

Regulations of Majaland amusement parks in Poland

Article 1 - General Provisions

1 The park is located on private land. It is a place intended for fun and recreation
for all visiting Guests. The purpose of these Regulations is to provide
To all visitors for safe recreation in the park.

2. regulations are based on the principles of safety, respect and courtesy to others and
respect for the environment.

3. the content of the regulations is available at the park's main ticket office and on the park's website
www.majaland.pl. Each person visiting the park is required to accept
of the applicable Rules and Regulations and abide by them (regardless of the type of ticket purchased) Na
Majaland park premises are not allowed to persons under the influence of alcohol, intoxicants
and displaying aggressive behavior that may threaten the safety of Guests in the park.
In case of violation of the Rules of Procedure, the violator will be expelled
From the park. In such a situation, the entrance fee and parking fee are not refundable.
In case of repeated violations of the Rules by annual card holders
Park management has the right to cancel them.

Article 2 - Parking

The 1st Majaland Park has a parking lot for guests. It is open daily during opening hours
Park.

(2) The parking lot is not guarded. The park is not responsible for theft of the vehicle, things in it
left, damage or accident involving a vehicle in the parking lot.

(3) National traffic regulations apply to the Park. Visitors to the Park are
obliged to obey the signs located in the Parking Lot. Use of
Motor vehicles are allowed only in the parking lot, this does not apply to
Service and emergency vehicles. The parking area can be left only by
designated exit and exit zones. Speed in the parking lot is limited to 15 km/h, and pedestrians
They always have priority.

4 The parking space is paid. Payment is made only through the system
ticketing at ticket offices or online through the Park's website.

(5) Each Guest who has purchased the Majaland annual card has the opportunity to purchase an annual
parking subscription. It is assigned to a specific person and entitles you to
Parking of one motor vehicle in the Majaland Parking Lot. It is not
allowed to lend parking subscription to third parties or use it in any other way
manner than specified in the aforementioned Regulations. Leaving any
The vehicle in the Parking Lot outside the opening hours of the Park is prohibited. In case of
Failure to comply with this rule, Park staff will have the vehicle towed at the expense of the
Owner.

6. camping, barbecuing and picnicking in the parking lot is strictly prohibited
prohibited.

(7) It is forbidden to leave unattended children and/or animals in a vehicle in the Parking Lot. W
In case of violation of this provision, the relevant services will be notified in order to
The liberation of children and/or animals. The costs associated with the liberation will be borne by the person
violating regulations.

8. consumption of alcohol, use of drugs is strictly forbidden in the Parking Lot.
intoxicants, smoking tobacco products and using open flames.

9. littering of the parking area is prohibited.

(10) It is forbidden to violate public order in the parking lot.

(11) It is forbidden to ride bicycles, skateboards, rollerblades in the Parking Lot.

12.Vehicles carrying flammable, corrosive or
explosive.

13.The parking lot is monitored continuously, in particular for the purpose of providing
a. safety of persons and verification of the use of the parking lot.
b. Surveillance camera footage can be the basis for consequences
Legal against parking users who do not comply with the
The provisions of these Regulations.

Article 3 - Admission to Majaland Park

(1) Admission to the Park is possible only during the opening hours of the Park, with a valid admission ticket.
Tickets can be purchased on the website or at the Park's ticket office. Ticket validity
Is subject to verification by the Park staff. An invalid ticket will be rejected.

(2) Anyone who enters the Park in a manner inconsistent with the conditions described above will be
expelled and forfeits the opportunity to re-enter the Park on that day.

3. the park reserves the right to close the facility to visitors without prior notice
information. This does not constitute grounds for a claim, cannot in any case
lead to partial or full reimbursement of entrance fees.

4. the Park reserves the right to change the opening period and hours and if necessary,
Limitations of admission to the Park in cases of full occupancy of the Park.

5. each person before visiting the Park should familiarize himself with the availability and opening hours
Park available on the Park's website.

6 Park management reserves the right to conduct a visual inspection of luggage
Before entering the park. If the visitor does not agree to the inspection, he/she may encounter
Has been denied access to the Park.

7. it is forbidden to bring animals into the Park (except guide dogs and dogs
assisting in official dog vests and harnesses). The guide dog must not constitute
danger to other visitors and park employees. Each time about the admission of
Guide dog into the Park is decided by the Park Menager.

8 Children left unattended in the Park must be at least 12 years old. Children under 12
years of age must be under the constant supervision of parents/guardians.

9. supervision during the use of the attraction: if the child requires supervision (according to the rules of the attraction),
The guardian must accompany him and be at least 15 years old and completely independent.

10. special regulations apply to people with disabilities and their caregivers are included in the
"Guide for people with disabilities and their caregivers," which is available at the reception desk.

11. a minimum of 1 guardian is required per 10 children (group).

(12) In the case of gross violations of the Rules by group members, the Park reserves the right to
to drive the entire group out of the park.

13. the park is not responsible for any damage and/or loss of items
brought by Guests.

14 There are cameras in the park. The administrator of personal data from
video surveillance is the relevant Majaland Company, depending on the Park, which
You visit ie.
 Majaland Kownaty Sp. z o.o., based in Warsaw (KRS 0000499557)
 Majaland Warszawa Sp. z o.o., based in Warsaw (KRS 0000753273),
 Majaland Gdańsk Sp. z o.o., based in Warsaw (KRS 0000755310)
Each of the Administrators has appointed a Data Protection Supervisor in the person of Ms. Daria Bartnicka,
Contact with IOD possible via email: iod@odokancelaria.pl

15. the controller processes personal data to ensure the safety of employees
and persons residing in the Park, to protect property and ensure proper
The level of security of facilities and systems where information is processed
(providing security for persons and property in the monitoring area) on the basis of the
Article 6(1)(f) RODO (the Administrator's legitimate interest indicated above) and
Article 22² of the Labor Code (in the case of employees). Categories of data covered by monitoring
include the image of people residing in the monitoring area.

16. recipients of video surveillance records may be entities authorized to obtain
personal data on the basis of the law. The administrator does not transfer data
Personal data to external entities, including not transferring data to Third Countries or
International Organizations. Access to personal data from monitoring is available to
Only authorized employees of the Administrator.

17. the administrator using the monitoring system applies the principle of purpose limitation and
minimization by limiting the monitoring area to the necessary range that
covers sensitive areas of the Park, monitoring does not include sanitary facilities,
locker rooms, toilets.

18 The administrator shall process image recordings only for the purposes for which they were collected and
Keeps them for a period not exceeding 3 months after registration in the system
IT. Monitoring is carried out around the clock. In the event that the recordings
Images shall constitute evidence in proceedings under the law or the Administrator
became aware that they may constitute evidence in the proceedings, the time limit shall be subject to
extended until the final conclusion of the proceedings. After the expiration of the indicated
period recordings containing personal data are subject to destruction, unless separate regulations
provide otherwise.

19. in connection with the processing of personal monitoring data, any data subject
are entitled to the following rights:
 information about the existence of monitoring in a specific place, its coverage
 information on the processing of personal data
 access to and rectification of the content of your data;
 the right to request anonymization of your image and/or deletion of your data;
 to restrict the processing of your personal data;
 to object to the processing of your data and to complain to the
State supervisory authority for data protection, i.e. the President of the Office
The company is a member of the National Commission for the Protection of Personal Data (2 Stawki Street, 00-193 Warsaw).

(20) On the basis of the personal data so processed, the Administrator shall not take
automated decisions, including decisions resulting from profiling.

Article 4 - Tickets and annual subscriptions

1 Admission to the Park for children < 85 cm tall is free. For children ≥ 85 cm and adults
A full-day ticket ≥ 85 cm applies. Height measurement is always done with shoes, in
proper and accurate way. If you are unclear about the measurement, you can contact
shall contact the service for verification. The result of measurement verification is final and binding.

(2) It is possible to purchase an annual card MajaPass (annual subscription). Annual card
is assigned to a specific person and cannot be transferred to third parties.

3. admission for groups always takes place according to the current prices provided for admission
Groups.

4. the Park offers birthday tickets at a special discount.

(5) The admission ticket sold is not exchangeable or refundable. Once purchased, the ticket is not subject to
complaints. A lost ticket will not be replaced with a new one and money is not refundable.

6. Complaints, requests and suges􀆟e regarding tickets may be addressed to the following addresses:
customerservice.kownaty@majalandpolska.pl
customerservice.warsaw@majalandpolska.pl
customerservice.gdansk@majalandpolska.pl

7 The park reserves the right to change ticket prices at any time.

Article 5 - Bicycles, motorcycles and various types of vehicles

1. all bicycles, motorcycles, roller skates, skateboards, inline skates, go-karts, cross-country bikes and others
means of transportation are prohibited in the Park (except for parking), except for cars
owned by the Park, wheelchairs, baby carriages and strollers
transportation.

2. motor vehicles for persons with disabilities - mobility scooters - may be
allowed after approval of the Park Manager. Their speed must be limited to a maximum of 5 km/h.
(walking pace).

(3) A bicycle storage area is clearly marked at the entrance to the Park. All visitors
Park visitors are required to leave their bicycles here. Visitors must secure their vehicles
against theft.

4. the park shall not be liable for theft, damage or accident involving bicycles
or motorcycles located in the described storage zone.

Article 6 - Wheelchairs, go-carts and baby carriages

1. wheelchairs are made available in designated and clearly indicated areas. Number
Wheelchairs are limited. As a safety feature for both wheelchairs
ID card is required. If a Guest does not wish to present an ID card, he/she may
Use a wheelchair after paying a deposit of PLN 400 at the Park.

(2) Baby carriages must be left in such a way that, do not block the exit of areas
attractions (including queues and waiting areas). Otherwise, carts may be
rearranged by park staff. For fire safety reasons, admission with
Strollers into the theater area are prohibited. The park is not responsible for theft or
damage to wheelchairs or baby carriages left on its premises.

Article 7 - Sza􀅅i

1. the Park has a limited number of lockers (paid), which are located near the entrance to the Park
and are used to store valuables and other items. Sza􀅅i must
be emptied before the Park closes, otherwise they will be emptied by the
Park staff.

(2) The park is not responsible for items left at sza􀅅ach.

(3) It is forbidden to leave items unattended anywhere in the park.
Suspicious packages left unattended will be removed.

(4) During the evacuation of Guests from the park, it is prohibited to pick up items deposited in sza􀅅ach.

Article 8 - Public order and social norms

1. all Guests must observe public order and relate to others with
respect. Guests are asked to wear appropriate clothing in the Park i.e. full clothing.

(2) The wearing of swimsuits is allowed only in the outdoor area of the Park.

(3) In the interest of Guests and for safety reasons, it is prohibited to:
(a) Smoking throughout the Park;
(b) Staying in the park while intoxicated;
(c) Bringing loud musical devices to the Park and playing loud music;
(d) Bringing, carrying and selling fireworks, weapons, knives and others
Explosives in the Park;
(e) Bringing intoxicants into the Park and/or consuming or selling them
Drugs and the presence in the Park of persons in a state of intoxication with substances
psychoactive drugs;
(f) Conducting commercial activities in the Park and parking lot;
(g) Distributing, placing advertising materials, conducting surveys without
prior written permission from the Park management;
(h) Removing or damaging objects owned by the Park, its
employees or other Visitors to the Park;
(i) Disturbing the peace of Guests in the Park and obstructing the work by
Park employees;
(j) Undertaking any form of vandalism in the Park;
(k) Holding meetings and/or making speeches, advocating, agitating,
Collecting membership fees, funds, distributing, exchanging or offering
things for free in the park without prior written permission from the
Park management;
(l) Entering service premises or service roads;
(m) Using a handheld tripod for (mobile) during attractions or taking it to attractions
Cameras, phones or selfie sticks. A sports camera is allowed, but only
With a chest harness;
(n) Use of drones in the Park unless written permission has been obtained from the Manager
Park.

4. any Guest who violates the prohibitions listed in Article 8, and persons who are accomplices
will be removed from the Park.

(5) Guests who have been denied entry to the Park due to violation of the Rules may not
re-enter and cannot claim compensation under any circumstances.

6. guests are personally responsible for damage caused to other persons and objects
located in the Park due to their carelessness, error or negligence. For persons
being under the care of others are solely responsible for their guardians. The park does not bear
Liability for damage caused by Guests.

Article 9 - Leaving the Park

1. all Guests are required to leave the Park no later than closing time; in
Otherwise, the Park will notify the relevant services. After leaving the Park, it is not possible to
return.

(2) Re-entry to the park on the same day is possible only after receiving a stamp in the
checkout.

Article 10 - Admission to attractions

1 Guests are required to follow the instructions for the use of the attractions located at the
of each attraction. In terms of compliance with the instructions, there is no possibility of discussion with an employee
operating the attraction in question. Instructions are an integral part of the Regulations and Guests are
obliged to comply with their provisions.

(2) For safety reasons, it is prohibited to take loose objects of any kind
of sorts (eyeglasses, handbags, cell phones, scarves, selfie sticks, holders
Sports cameras, cameras, etc.) on attractions. Information on prohibited items at
the attraction in question is posted on the information board at the attraction. Guests are asked to
leaving these items on designated shelves or in garbage cans in the depository before the
entrance to the attraction. The guest remains responsible for these items at all times. The park does not
shall be responsible for any damage and/or loss of these items.

3. at all attractions Guests should observe all rules of caution, in
especially when leaving the attraction. It is not allowed to jump, run out of the attraction and jumping
After mechanical attractions. When you have finished using the attraction, you should calmly leave
zone of a particular attraction.

4. in adverse weather conditions (high wind, rain, storm, too low or too
high temperatures, etc.) some attractions may be (temporarily) closed. This applies to
Also cases of technical interruptions for repair and maintenance. The decision to
(temporary) closure is taken by the management and there is no appeal against it.
Any closures for the aforementioned reasons are not announced by the Park from the
advance notice. Closure of one or more attractions for the reasons mentioned above does not
constitutes grounds for a claim, shall not in any case lead to partial or
full reimbursement of the cost of the entrance ticket.

5 Attractions will be opened interchangeably, alternately or later depending on the number of
Guests staying in the Park. At lower occupancy, each attraction will operate for
50 percent of the time. Replacement or late opening of the attraction is marked on the board
information and service in one of these modes in no way entitles the
partial or full reimbursement of the cost of admission tickets.

(6) The operator may decide to prohibit entry to the attraction to a person who does not comply with the
Regulations. Special regulations apply to people with disabilities and their
caregivers. Recipes are available at the front desk in the "Guide for People with Disabilities
and their caregivers."

7. each visitor to the Park wishing to use the attraction is obliged to follow the rules
To line up in a clearly marked queue and wait your turn. Entrances, exits
and emergency exits from the park and various attractions must never be obstructed.

8 Each Guest must leave the attraction after the activity is completed. If he would like to again
use the attraction, must once again queue up as described above.

9. smoking, use of electronic cigarettes, eating and drinking are strictly
prohibited on all attractions and in queues (both indoors
As well as outdoors).

10. queues for attractions will be closed when the park closes, unless indicated
Otherwise.

Article 11 - Admission to shows

1 Guests must abide by the rules for any stage show in the Park.

(2) Park personnel are responsible for the show at which they work. Visitors are required to
follow the instructions given by the operating staff.

(3) The theater has a certain maximum number of seats, which for security reasons cannot
be exceeded.

(4) If the number of seats is likely to be exceeded, the Park staff shall have the right
refuse to admit additional Guests to the show without compensation for the admission ticket.

(5) The visitor is required to queue and wait his turn.

(6) For fire safety reasons, baby carriages are prohibited in the theater hall.

7 Each Guest must leave the show area after the show. If he would like to come again
for the show, must once again queue up as described above.

Article 12 - Order

It is obligatory for every visitor to respect the environment when visiting the Park: all garbage
Must be disposed of in designated trash garbage cans. Only
Separated paths. Destruction of plants, flowers, shrubs and lawns is not allowed.

Article 13 - Swimming

Swimming in water troughs and fountains is strictly prohibited.

Article 14 - Hygiene rules

(1) There are clearly marked toilets in the Park. It is prohibited to take care of your needs
physiological in areas that are not intended for this purpose.

2. hygienic activities with children shall be compulsorily performed only in designated and
Clearly in the designated areas.

(3) It is forbidden to throw items into the toilets. Panty liners, diapers, wet wipes
etc. must be disposed of in containers with sanitary garbage.

4. smoking and use of cigarettes is prohibited in toilets and sanitary blocks
electronic.

Article 15 - Lost items

(1) Each Guest is responsible for his property. Found items must always be
handed over to the reception desk located at the entrance to the Park.

(2) The park is not responsible for theft and damage to lost items.

3. statements of lost items must be sent by e-mail to the following addresses:
customerservice.kownaty@majalandpolska.pl
customerservice.warsaw@majalandpolska.pl
customerservice.gdansk@majalandpolska.pl

4 The e-mail must be sent to the Park where the item was lost. It is also possible
Submission of a lost item form at the Park's ticket office or at www.

5. found items, after contacting the customer service department, can be
collected by the owner at the Park's ticket office.

6. lost and found items are kept for a maximum of 2 months.

Article 16 - Lost children

If a child is lost and found by a Park employee, the child will be
escorted to the Park's ticket office, from where it should be picked up by parents/guardians.

Article 17 - Catering outlets and store

1. the prices in the catering outlets and the store are clearly made available and it is not possible to
to raise objections and claims to them.

2. the list of ingredients used and the composition of the dishes in relation to allergens can be
obtain in writing before visiting the park at info@majalandkownaty.pl ,
info@majalandwarsaw.pl , info@majalandgdansk.pl. For more information, please contact
Park employees on site.

(3) When shopping at the food and beverage outlets and the store, Park visitors should receive
receipt. If visitors wish to receive a receipt with a TIN, they must notify the
about it to the cashier before you start shopping.

4. meals and/or beverages sold are not exchangeable or refundable. After the purchase of a meal and/or
beverage, the purchaser waives his objections in this regard. Complaints about the made
Guests must immediately report purchases to the Park Manager on site.

5 The Park charges a deposit for all drinks purchased in the Park, which are served in cans,
bottles or cartons. The deposit can be recovered by Guests after bringing back the empty ones
packages and presenting the receipt at the catering outlet.

Article 18 - Emergency situations

(1) In the event of fire, accident, evacuation, etc., follow carefully and without reservation
instructions issued by park employees.

(2) In the event of evacuation, re-entry into evacuated buildings/attractions is not permitted.

3. all accidents and injuries should be reported immediately to the first aid station
located at the entrance, in order to record the event, check and if necessary
providing first aid. The park is not responsible for accidents and/or injuries
bodies that were not reported to the first aid station immediately after they occurred.

Article 20 - Payment methods

1. visitors purchasing tickets at the ticket counter are required to check the issued to them
cash the rest, immediately at the checkout window. After that, complaints in this regard will not
taken into account. Complaints about payments made must be reported to cashiers
immediately after making a purchase, before walking away from the checkout.

2 The following currencies are accepted: the Polish zloty.

3. accepted methods of payment in the Park are: cash, credit cards and in selected
Bip payment points.

4. it is possible to pay with the internal currency of the park "Maja" or with a voucher
In certain predetermined cases. Vouchers are not accepted for refund,
exchanged for money, replaced or expanded.

5 There is an ATM in the park.

Article 21 - Purchase of tickets

1 Guests can purchase tickets to the Park in one of two ways:
a) As a Guest - purchase of a ticket without registering a user account, requiring
Provide basic data necessary to complete the transaction,
b) Through the creation of an account (MajaPass) - purchase of a ticket under the annual subscription,
which involves setting up a user account and providing additional
data.

(2) In order to purchase a ticket as a Guest, the User is required to provide the following
data:
a) First and last name - required to identify the User,
b) Phone number - used to send the ticket in the form of a QR code (SMS) and
for possible communication marke􀆟ngowej (SMS/MMS) if expressed
additional approval,
(c) Country - determining the preferred language of communication,
(d) Email address - necessary to confirm the purchase and delivery of the ticket.

(3) In the case of purchase of a ticket under the annual subscription (MajaPass), the User is obliged to
is to register an account and provide additional data, including:
(a) Address - allowing to determine which park the User is closer to,
(b) Photo - provided voluntarily for the purpose of identifying the holder of the annual admission card.

(4) Providing the data specified in paragraphs (2) and (3) is necessary to complete the purchase of a ticket and provide
it to the User. The User is obliged to provide true data, and their
The timeliness can be verified by the Park.

(5) The user, by creating an account within MajaPass, agrees to maintain the account by the
the duration of the subscription and to process your data in accordance with the Policy
Park Privacy Officer.

6. a ticket purchased electronically is delivered to a telephone number or e-mail address
indicated by the User.

(7) For MayaPass annual tickets, use of the ticket requires presentation of the card and
Identity document confirming the identity of the Guest.

(8) In the event of a violation of the terms of use of the ticket (e.g., an attempt to use the
ticket by an unauthorized person), the Park reserves the right to cancel the ticket.

Article 22 - Processing of personal data

Be sure to read the Privacy Policy on the Park's website. Data protection information
The Park's personal guests are available on the Park's website.

Article 23 - Visual materials

1. park employees shall be allowed to take photographs or recordings (using cameras of other
than surveillance cameras) to Park visitors, which will later be used for the purpose of
communications by the Park. Photographs of specific individuals may be taken only with the permission of the
of the Guest in question. Administrator, in order to disseminate the image of the person on it
presented will obtain the appropriate authorization.

(2) Permission is not required for the Administrator to distribute an image if it includes
the image of a well-known person, if the image was taken in connection with the performance of the
by her public functions, in particular political, social, professional or
of a person representing only a detail of a whole such as a gathering, landscape, public
event.